FREQUENTLY ASKED QUESTIONS

FAQ'S

 

+What platforms do you use for your sites?

We specialize in Squarespace and Showit. Please contact us to discuss pricing for Wordpress.org (not .com).

+What's needed to start a project?

Please fill out our contact form with the proper information and we'll contact you to discuss next steps.

+How long does this process take?

Design time really depends on your project. On average, projects take between 3-6 weeks to complete. We will discuss with you the design start date based on your ability to provide us with all materials needed to complete your project (final copy, images, etc.) Please consider the design time based on your availability to communicate with us.

+How important is professional photography?

We encourage all brands/businesses to invest in professional photography services. It will definitely set your brand apart. If this isn't an option, we can always use hi-res stock images. We'll help you source these images and discuss pricing with you before we purchase anything.

+Do you offer payment plans?

Yes, we offer three part payment plans. These options will be discussed during the consultation. Regardless of your payment plan, we do require a non-refundable retainer before we can begin any project.

+Do you do e-commerce websites?

Yes, please email us to discuss pricing and design.

+Do I need to pay a retainer fee?

Yes, all projects require a non-refundable retainer fee to secure your start week. During that week, we ensure that we take that time to fully start your project.